Application Service Provider and Software as a Service by Thomas J. and Frey, Kelly L. Hall

Written by means of pro practitioners nationally identified for his or her paintings around the breadth of knowledge expertise concerns, software merchant and software program as a provider Agreements Line through Line arguably presents the main up to date insurance of the present developments during this swiftly increasing region. supplying in-depth motives of recommendations, functional recommendation on negotiations, and proposals for most sensible practices, this ebook covers themes comparable to required scope of the license furnish, definition of end-users, audit rights, escrow/release rights, provider point requisites, and company continuity matters, in addition to money and dispute answer concerns for company serious functions shrunk to 3rd celebration owners. This e-book additionally offers readers with an important details surrounding concerns that quite often impression integration of 3rd celebration supplier prone in the workflow of the association, resembling implementation specifications, training/knowledge move, confidentiality/security of company info, compliance with company polices, and metrics for consumer pride. moreover, by means of employing business-centric ideas to the negotiation method, the authors supply a scientific method of powerful possibility allocation for either prone and clients of ASP and SaaS, in addition to replacement positions to unravel negotiation "log jams." program merchant and software program as a provider Agreements Line by way of Line is a finished and built-in booklet in this evolving and significant quarter of industrial procedure outsourcing and is actually an critical source for either practitioners and would-be practitioners alike.

About the Authors

Kelly L. Frey, Sr. is a shareholder with Baker Donelson Bearman Caldwell & Berkowitz computer the place he concentrates his perform in company procurement and know-how legislations. He has over twenty-five years of expertise representing either huge businesses and their owners in complicated company transactions. he's indexed within the top legal professionals in the United States in expertise legislation and data expertise and lately released Frey on expertise Transactions, an authoritative perform handbook for expertise businesses and know-how lawyers.

Thomas J. corridor is of counsel with Baker Donelson the place he concentrates his perform in company and knowledge procurement legislations. He has either big in-house and personal perform adventure, permitting him a special viewpoint in figuring out the enterprise drivers of industrial details expertise transactions.